From the time you place an order, we do everything punctually for our clients. From packaging and transportation of our biomass pellet machines to ensuring when and how it reaches our client’s destination, it is one of the top priorities of our business. We use an advanced transportation system to ensure all orders are delivered on time.
Low maintenance and high reliability
What makes our products and biomass pellet machines so reliable and low maintenance is the use of high technology and premium quality raw materials while building machines. We also employ a top designer, which leads to having a compact and simple design. This is also useful for the easy installation and operation of our biomass pellet machines.
We are certified with ISO and always work towards delivering the best class products and services to our clients. With strict quality checks and high-quality raw materials, we strive towards maintaining quality finished goods and spare parts.
We also provide maintenance services that are satisfactory and done by smart professionals.
We also have a dedicated customer support team who engage in helping our clients’ needs. Whether you require installation support or operation support, our team is ever ready to listen to your doubts and issues.
From the moment you contact us to purchase your products and beyond, our customer support team will be prompt in responding and offering the help and assistance you need.
Technology And Innovation
Our professionals and skilled engineers are always updated with the newest technologies in the industry. Our R&D department is always an active one, where brainstormings and discussions regarding innovation are common. Our upcoming product line ideas are often focused on making machines more user-friendly, convenient and affordable to customers.